Our staff is available for you 24/7/365.
Any Technical Questions can be asked.
Reply from us typically in less than 1 hour.
Frequently Asked Questions
Do you offer money back Guarantee?
Yes, we offer 10 Day money back Guarantee, no questions asked.
What operating systems (OS) can be installed?
Any OS listed below can be installed at any time from your Control Panel. However, the Windows OS is only available for the Windows Plans due to different Hardware Requirements.
- Windows Server: 2019, 2016, 2012R2, 2008R2, 2003R2
- CentOS: 8.0, 7.7, 6.10, 5.11
- Ubuntu (LTS): 20.04, 18.04, 16.04, 14.04
- Debian: 10, 8.7, 7.8, 6.0
- Fedora: 32, 31, 30, 27, 21, 20
- openSUSE: 15.1, 13.1, 12.3, 11.3
- Webuzo: Ubuntu 16.04, Centos 7
- Scientific Linux: 7.4, 7.1, 7.0, 6.6, 6.4, 6.3
Can I upgrade my VPS afterwards?
Yes, just contact us and we will upgrade it for you to a different Plan. No data loss. We can also create customized plans. The customized plans are not available for the 5.00 GHz VPS.
Customized Plans Price List:
- +2€/1 CPU core/month
- +2€/1 GB RAM/month
- +2€/100 GB SSD/month
- +2€/20 GB NVMe SSD/month
- +1.5€/Additional IPv4 Address/month
Can I add Additional IP Address?
Yes, just raise a ticket and we will add it for you. The price is 1.5€/IPv4/month.
What virtualization type do your VPS use?
We are using the KVM virtualization, which makes it similar to a Dedicated Server.
Do I have Full Root Access?
Yes, all our VPS have Full Root Access.
Do you offer DDoS Protection?
yes, we do offer DDoS Protection free of charge. Our system protects you and your data by utilizing Arbor and Juniper hardware.
Do you offer Flood Protection?
We filter out attacks in the form of SYN Floods, DNS Floods, and Invalid Packets.
What Payment Methods do you accept?
We accept Paypal, Debit/Credit Card, Bank Transfer, Klarna Transfer, and ePS.
Are your VPS resources guaranteed/dedicated?
We guarantee all VPS resources which we offer, including CPU and RAM, making our VPS similar to Virtual Dedicated Server (VDS).
How fast will I receive my VPS?
Most of the time, it does not take more than a couple of minutes.
Can I install any Control Panel automatically?
Yes, you might install automatically from our end cPanel, Plesk, Webuzo, Webmin, Interworx, ISPConfig3, VestaCP, CentOS Panel. License is not included, you might submit a ticket to get one, or buy it on your own.
Where are your VPS's located?
We are located in Germany, Europe.
Do you offer Technical Support?
Yes, we offer technical support 24/7/365.
Do you offer Attacks Filtering?
We protect against DNS Reflection, NTP Reflection, and UDP Floods on port 80.
Are your VPS's connected to Private Peerings?
We have direct connection with 50+ peerings worldwide minimizing latency, including Cloudflare, Google, Amazon, Vodafone, A1, British Telecom, and much more.